We only deliver to New Zealand street addresses. Our turnaround time is approximately 24 hours, depending on the backlog of orders. If you are not in Tauranga, we offer the following courier service rates to send your knives back to you. We use Courier Post for all deliveries with signature required.
Once sharpened, we will return your knives via courier with signature required. The following rates will apply for 1 to 10 knives.
- New Zealand wide $9.00*
- New Zealand rural $13.00
*Excludes rural delivery and delivery to New Zealand offshore islands.
If you have not received your knives within 7 working days of receiving your confirmation email and tracking number, please contact us with your name and order number.
If you are located in Tauranga, we do accept drop-offs and collections for knife sharpening, but please contact us to arrange a suitable time and day.